Issue List

Navigation

• Adding and configuring an issue list

• Resizing an issue list

• Adding a border

• Refreshing one or more reports

Step-by-Step Guide

Adding and configuring an issue list

1. Click on the Issue List on the toolbar to position it on the grid. You can also hold it and drag it:

Open

2. If the Issue List is not available on the toolbar, click on the chevron next to the available report to open the Reports window. Locate the Issue List and click on use report:

Open

3. Click on Configure at the top of the report:

4. The configuration modal will be open. Click on the tabs or on Next to navigate between them:

5. On the tab Source, fill the following fields:

   1. Issue Source (Required): Which issues will your button return. You can select a saved filter or perform a personalized JQL through the JQL Builder or a JQL query:

6. On the tab Fields, manage which fields will be displayed on your report. By default, five native fields will come pre-selected, but you can remove them at any time by clicking on the X on the right:

7. On the tab Customize, fill the following fields:

   1. Title (Optional): An easy and fast way to identify what your report will be returning (e.g. Only Resolved Issues):

   2. Size (Small by Default): Set in which size should the title be rendered on your report:

8. After setting all the information, click on save to render your report:

9. The Issue List will be displayed as below:

Resizing an issue list

1. Click on the report to select it:

2. Click and hold the squares on the corner and drag outward to increase the size of the report and inward to decrease it. You can also increase only the width by dragging the lateral of the report:

Adding a border

1. Click on the report to select it:

2. Click on the border icon to add a border on the default color and size:

3. You can change its size or color by cllicking on the chevron next to the border icon and selecting the desired options:

Refreshing one or more reports

1. Click on the report to select it:

2. Click on the Refresh button above the report:

3. To refresh all the reports on the grid, click on the Refresh button on the left:

Important Tips

• Currently, the supported custom fields types are:

  • User Picker (Single User)

  • Select List (Single Select)

  • Select List (Multi Select)

  • Select List (Cascading)

  • Short Text

  • Paragraph

  • Tag Links

  • Date and Date Time

  • Radio Buttons

  • Checkboxes

  • SLA-related Fieds;