Effective starting:

This document lists important security and privacy-related questions that you might have when evaluating the Whiteboard Reports app on your Jira Cloud instance. Should you have any additional questions, please let us know at Whiteboard Reports Support.

Index

• What kind of data is downloaded from Jira by Whiteboard Reports?

• What kind of data is stored by Whiteboard Reports?

• What kind of data is collected by opening a support ticket?

• Does Easysecrets have its own Privacy Policy?

• Did Whiteboard Reports fill Security and Privacy tab from the Marketplace?

What kind of data is downloaded from Jira by Whiteboard Reports?

In order for Whiteboard Reports to display and manipulate data, the following data may be downloaded temporarily:

• Information regarding issues, such as issue keys and issue field values;

• Information regarding groups, such as names and ids;

• Information regarding the user, such as name, avatar path (not the avatar itself), groups/role’s membership and Atlassian’s accountId;

• Information regarding projects, such as the project key and its issues;

• Information regarding custom fields, such as names and ids;

What kind of data is stored by Whiteboard Reports?

In order for Whiteboard Reports to display and manipulate data, the following data is stored:

• Information regarding the user, such as their names, avatar path (not the avatar itself) and Atlassian’s accountId;

• Information regarding filters, such as names, ids, queries and shares;

• Information regarding groups, such as names, ids and users membership;

In addition to the information above, Whiteboard Reports also stores:

• Information regarding whiteboards created by users, such as ids, names, description, issue source and default roles;

• Information regarding nodes position when adding items such as sticky notes, text and reports to a whiteboard;

We do not store any additional personal information such as email addresses or any other Atlassian account related data except from what is explicitly stated on previous topic.

What kind of data is collected by opening a support ticket?

By opening a support ticket on our service management portal, we collect the following data:

• Email address - We need this to get back to you when solving your tickets;

• Display name - Although not mandatory, if you choose to register your name on our portal, we will address you by it.

• Site URL - The Jira instance’s URL is needed to verify if the customer has a valid license;

• Other information - You may choose to add additional information such as short and long descriptions (or even attachments) to increase the level of detail of your issue. We will only use this information to investigate any problem you’re having faster or to collect improvements suggestions for our app when it comes to feature requests and feedbacks.

Does Easysecrets have its own Privacy Policy?

Please see the Privacy Policy published on our website.

Did Whiteboard Reports fill Security and Privacy tab from the Marketplace?

Yes, you can find all details here.