Effective starting: January 09, 2024

This document lists important security and privacy-related questions that you might have when evaluating the Option Manager app on your Jira Cloud instance. Should you have any additional questions, please let us know at Option Manager Support.

Index

• What kind of data is downloaded from Jira by Option Manager?

• What kind of data is stored by Option Manager?

• What kind of data is collected by Option Manager support?

• Does Easysecrets have its own Privacy Policy?

• Did Option Manager fill Security and Privacy tab from the Marketplace?

What kind of data is downloaded from Jira by Option Manager?

In order for Option Manager to display and manipulate data, the following data may be downloaded:

• Information regarding projects, such as project keys and project IDs;

• Information regarding custom fields, such as custom fields names, custom fields IDs and Context ID;

What kind of data is stored by Option Manager?

In order for Option Manager to display and manipulate data, the following data is stored:

• Information regarding projects, such as project keys and project IDs;

• Information regarding custom fields, such as custom fields names, custom fields IDs and Context ID;

What kind of data is collected by opening a support ticket?

By opening a support ticket on our service management portal, we collect the following data:

• Email address - We need this to get back to you when solving your tickets;

• Display name - Although not mandatory, if you choose to register your name on our portal, we will use it to address you by your name;

• Site URL - The Jira instance’s URL is need to verify if the customer has a valid license;

• Other information - You may choose to add additional information such as short and log descriptions (or even attachments) to further detail your issue. We will use the information only to solve the issue you are having or to consider improvements on our app when it comes to feature requests and feedbacks.

Does Easysecrets have its own Privacy Policy?

Please see the Privacy Policy published on our website.

Did Option Manager fill Security and Privacy tab from the Marketplace?

Yes, you can find all details here