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Email address - We need this to get back to you when solving your tickets.;
Display name - Although not mandatory, if you choose to register your name on our portal, we will use it to address you by your name.;
Site URL - The Jira instance’s URL is need to verify if the customer has a valid license.;
Other information - You may choose to add additional information such as short and log descriptions (or even attachments) to further detail your issue. We will use the information only to solve the issue your you are having or to consider improvements on our app when it comes to feature requests and feedbacks.
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The app does not run on any additional servers other than Atlassian’s cloud since it is built on the Forge Platform. To know more about where Atlassian's cloud are located, please check the Atlassian’s Cloud hosting infrastructure.
How is the data encrypted?
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