Effective starting: January 09, 2024
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What kind of data is downloaded from Jira by Option Manager?
Option Manager do not download any information from Jira..In order for Option Manager to display and manipulate data, the following data may be downloaded:
Information regarding projects, such as project keys and project IDs;
Information regarding custom fields, such as custom fields names, custom fields IDs and Context ID;
What kind of data is stored by Option Manager?
We do not store any data.In order for Option Manager to display and manipulate data, the following data is stored:
Information regarding projects, such as project keys and project IDs;
Information regarding custom fields, such as custom fields names, custom fields IDs and Context ID;
What kind of data is collected by
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opening a support ticket?
By opening a support ticket on our service management portal, we collect the following data:
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Yes, you can find all details here